Help and product information
Frequently Asked Questions
Answers about the BestMe beta, learning content, account access, feedback, and important limitations.
Effective and last updated: 21 September 2026
Is BestMe a finished product?
No. BestMe is currently in beta. The design, content library, saving, progress tracking, and navigation may change, and some features may be incomplete or temporarily unavailable.
Is the content professional advice?
No. BestMe provides general education. Biology and health content is not medical diagnosis or treatment; finance content is not investment, tax, or financial advice; and law content is not legal advice. Consult an appropriately qualified professional before making a decision that depends on your personal circumstances. The full limitations are in our Educational Disclaimer and Terms of Use.
Where does the content come from?
BestMe maintains source and review metadata for learning cards and prioritises reputable official, institutional, and technical references. Source fields are not currently shown in the reader while the presentation and editorial-review workflow are being refined.
What should I do if a card looks wrong or outdated?
Email the card title, the sentence you are concerned about, and any supporting reference to navneet@bestme.in. Do not include private medical records, financial documents, legal files, passwords, or other sensitive information.
Why is Google sign-in required?
BestMe uses Google OAuth as its only sign-in option during beta. BestMe does not receive your Google password. Sign-in allows the application to associate learning activity with an account and protect the feed from anonymous access.
Will saves and progress always persist?
Not yet. Some save and progress behaviour may remain session-specific during beta until the existing Supabase data model and account policies are fully connected. Do not rely on BestMe as the only record of important information.
How do I request access, correction, or deletion of account data?
Email navneet@bestme.in from the Google email address connected to your BestMe account. We may need to verify your identity before fulfilling the request. More information is available in the Privacy Policy.
How do I contact BestMe?
For product feedback, corrections, privacy requests, or support, email navneet@bestme.in.